Returns & Exchanges

Hard JewelryTM offers a 30-day return window for all unworn and undamaged items in their original packaging. We strive to ensure every piece of your collection meets our high standards of quality and craftsmanship.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place your jewelry in its original pouch and box, ensuring it is well-protected to prevent damage during transit.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing